The What’s Happenin’ Report
Industry Analysts, Inc.
November 2011

Featured Article
Did Xerox Win a Rigged Bid in CT…?

 
Hot Links…

-Sell Workflow & Find a New Annuity Stream 

  

-Xerox’s ACS Hiring 150 for Call Center 

      

-Cinterion Enables Remote Monitoring of 100,000+ MFPs WorldWide   

 

-ESP Uses Cloud Based Protection Technology 

 

-Who is Xerox CEO Ursula Burns? 

 

-Lab Rant; Selling Technology 

 

-NSI Named Xerox Scanning Partner of the Year  

Previous Links…

-Konica Minolta Named a Leader in 2011 Worldwide MFP & Printer Report 

  

-InfoTrends Launches Study Investigating Opportunities for Supplies in Latin America 

      

-Canon Singapore & Nuance Debut Cloud-Enabled Scan Solution   

 

-DocuLex Archive Studio Certified for Electronic Healthcare Records (EHR) Meaningful Use 

 

-The Xerox Approach to Security 

Join our LinkedIn Group

…This Group Currently Has 1,890 Members…

We’ve created a new LinkedIn group called Copiers, Printers & MFPs.  Please feel free to join.  We welcome any relevant conversations and will do our best to moderate and keep spam, recruiters and ads from watering things down. 

Join Our Mailing List

Proud Member of

Previous Links…

-Ricoh Establishes Sales Company in Vietnam 

  

-HP Appoints New CIO     

-Lexmark Promises to End Channel Conflict in UK   

 

-Is Xerox’s Cash Machine Empty? 

 

-Xerox Reaches Agreement with Union Workers 

 

-S&P: Ratings on Ricoh Placed on Creditwatch Negative  

 

-What’s After MPS? Becoming a Services Provider 

Opportunity for Sponsors
-This newsletter reaches over 80,000 industry people each month.  We are looking to add select sponsors that would like to reach manufacturers, independent dealers/resellers and sales people with our targeted newsletter.

Email us for details

In Memoriam…

Steve Reynolds Photos 

 

Quick Links…
 
Sincerely,


Andy Slawetsky
President
Industry Analysts, Inc

 

Thank you very much for reading our newsletter.  We hope you find it helpful and full of valuable information.  Please feel free to contact us with industry questions.
 
   
Greetings!

Thanks for reading our newsletter.  We hope you find it informative and interesting.  Please feel free to contact us directly with any comments, ideas or if you’d like to contribute to our column.

 

Independent MPS as the Market Consolidates
By Louella Fernandes of Quocirca

Nearly every enterprise – including commercial businesses, educational institutions and government organisations – relies on printing to support essential business processes, whether it is back-office operations such as accounting or payroll or front-office activities such as sales and marketing.
Regardless of how dependent an organisation is on printing, IT departments struggle with…

 

Click here to read the rest of the article  

Sales Representative Performance & Compensation Study

This report is the result of over 300 individual interviews with copier dealer owners and principles and contains data from 2008, 2009 & 2010. 

Report look contains information from dealer brands including Canon, Konica Minolta, Kyocera Mita, Ricoh Family, Sharp and Toshiba.
 
Categories covered by brand:

1. Average number of sales reps per dealership

2. Monthly MFP unit placements per sales rep; color and monochroe

3. Monthly color unit placements by sped category

4. Monthly monochrome unit placements by sped category

5. Sales representative compensation

6. Sales representative commissions

7. Average Tenure

 

Price: $29.99

Buy Now

Your one stop for MFP/printer specs, comparisons, productivity, solutions and more
Before you lock in for another year of BLI or BERTL, try our new service for free.

Special pricing for members of BTA, CDA, SDG, Global Imaging and Xerox Agents

Starting at $185 per year per rep

 

Click here for our limited trial

We will contact you with an offer for a full trial 

IA Dashboard Video and Free Demo Ready!

Special discounts for BTA, SDG, CDA dealers!
 
Now you can make sure your rep has everything they need when in front of a customer.

Organize your rep’s pitchbook by Vertical Market
 
Help them know what solutions are available
 
Help them easily know what the solutions do

Show your brand’s reliability advantages



Black & White MFP Customer Survey

We contacted 350 SMB & Enterprise customers and asked them about their black and white multifunctional printers. This 8-page report is published in our publication, The Office Products Analyst.

Report Highlights
  • Best Overall: Canon
  • Most Affordable: Toshiba
  • Most Reliable: Canon
  • Best Overall Functionality: Ricoh Family
 
Price: $29.99

Buy Now


Dealer Service Manager
Black & White MFP Survey

We contacted 139 traditional copier/dealer service managers encompassing 30,000+ MFPs.  Service managers rated their primary brand on a wide variety of topics. This 8-page report is published in our publication, The Office Products Analyst.

Report Highlights
  • Best Overall: Kyocera Mita/Copystar
  • Service Support: Kyocera Mita/Copystar  
  • Most Reliable: Kyocera Mita/Copystar
  • Parts Availability: Ricoh Family

 

Price: $29.99    

Buy Now



Color MFP Customer Survey

We contacted 352 SMB & Enterprise customers and asked them about their color multifunctional printers. This 9-page report is published in our publication, The Office Products Analyst.


Report Highlights
  • Best Overall: Xerox
  • Most Affordable: Konica Minolta 
  • Most Reliable: Canon
  • Best Image Quality: Konica Minolta
 
Price: $29.99

Buy Now



Dealer A3 Service Margins Report

We contacted over 100 copier dealers and asked them about service margins for A3 hardware. This 13 page report contains hardware margins for color and black & white copiers, comparing 2008, 2009 and 2010 figures.

Brands Included 
  • Canon
  • Konica Minolta
  • Kyocera Mita
  • Ricoh Family 
  • Sharp
  • Toshiba 
 
Price: $29.99

Buy Now



Dealer A3 Hardware
Margins Report

We contacted over 100 copier dealers and asked them about hardware margins for A3 copiers. This 9 page report contains hardware margins comparing 2008, 2009 and 2010 figures.

Brands Included 
  • Canon
  • Konica Minolta
  • Kyocera Mita
  • Ricoh Family 
  • Sharp
  • Toshiba 
 
Price: $29.99

Buy Now



Dealer A3 Supplies Margins Report

We contacted over 100 copier dealers and asked them about supplies margins for A3 color and black & white copiers. This 12 page report contains supply margins comparing 2008, 2009 and 2010 figures as well as projections for 2011 and 2012 by brand.

Brands Included 
  • Canon
  • Konica Minolta
  • Kyocera Mita
  • Ricoh Family 
  • Sharp
  • Toshiba 
 
Price: $29.99

Buy Now

Copier Dealer Channel Study
Its Free! Click Here to Share your Success Stories with Tonernews.com and We'll Publish it for You!
The What’s Happenin’ Report
Industry Analysts, Inc.
November 2011

Featured Article
Did Xerox Win a Rigged Bid in CT…?

 
Hot Links…

-Sell Workflow & Find a New Annuity Stream 

  

-Xerox’s ACS Hiring 150 for Call Center 

      

-Cinterion Enables Remote Monitoring of 100,000+ MFPs WorldWide   

 

-ESP Uses Cloud Based Protection Technology 

 

-Who is Xerox CEO Ursula Burns? 

 

-Lab Rant; Selling Technology 

 

-NSI Named Xerox Scanning Partner of the Year  

Previous Links…

-Konica Minolta Named a Leader in 2011 Worldwide MFP & Printer Report 

  

-InfoTrends Launches Study Investigating Opportunities for Supplies in Latin America 

      

-Canon Singapore & Nuance Debut Cloud-Enabled Scan Solution   

 

-DocuLex Archive Studio Certified for Electronic Healthcare Records (EHR) Meaningful Use 

 

-The Xerox Approach to Security 

Join our LinkedIn Group

…This Group Currently Has 1,890 Members…

We’ve created a new LinkedIn group called Copiers, Printers & MFPs.  Please feel free to join.  We welcome any relevant conversations and will do our best to moderate and keep spam, recruiters and ads from watering things down. 

Join Our Mailing List

Proud Member of

Previous Links…

-Ricoh Establishes Sales Company in Vietnam 

  

-HP Appoints New CIO     

-Lexmark Promises to End Channel Conflict in UK   

 

-Is Xerox’s Cash Machine Empty? 

 

-Xerox Reaches Agreement with Union Workers 

 

-S&P: Ratings on Ricoh Placed on Creditwatch Negative  

 

-What’s After MPS? Becoming a Services Provider 

Opportunity for Sponsors
-This newsletter reaches over 80,000 industry people each month.  We are looking to add select sponsors that would like to reach manufacturers, independent dealers/resellers and sales people with our targeted newsletter.

Email us for details

In Memoriam…

Steve Reynolds Photos 

 

Quick Links…
 
Sincerely,


Andy Slawetsky
President
Industry Analysts, Inc

 

Thank you very much for reading our newsletter.  We hope you find it helpful and full of valuable information.  Please feel free to contact us with industry questions.
 
   
Greetings!

Thanks for reading our newsletter.  We hope you find it informative and interesting.  Please feel free to contact us directly with any comments, ideas or if you’d like to contribute to our column.

 

Independent MPS as the Market Consolidates
By Louella Fernandes of Quocirca

Nearly every enterprise – including commercial businesses, educational institutions and government organisations – relies on printing to support essential business processes, whether it is back-office operations such as accounting or payroll or front-office activities such as sales and marketing.
Regardless of how dependent an organisation is on printing, IT departments struggle with…

 

Click here to read the rest of the article  

Sales Representative Performance & Compensation Study

This report is the result of over 300 individual interviews with copier dealer owners and principles and contains data from 2008, 2009 & 2010. 

Report look contains information from dealer brands including Canon, Konica Minolta, Kyocera Mita, Ricoh Family, Sharp and Toshiba.
 
Categories covered by brand:

1. Average number of sales reps per dealership

2. Monthly MFP unit placements per sales rep; color and monochroe

3. Monthly color unit placements by sped category

4. Monthly monochrome unit placements by sped category

5. Sales representative compensation

6. Sales representative commissions

7. Average Tenure

 

Price: $29.99

Buy Now

Your one stop for MFP/printer specs, comparisons, productivity, solutions and more
Before you lock in for another year of BLI or BERTL, try our new service for free.

Special pricing for members of BTA, CDA, SDG, Global Imaging and Xerox Agents

Starting at $185 per year per rep

 

Click here for our limited trial

We will contact you with an offer for a full trial 

IA Dashboard Video and Free Demo Ready!

Special discounts for BTA, SDG, CDA dealers!
 
Now you can make sure your rep has everything they need when in front of a customer.

Organize your rep’s pitchbook by Vertical Market
 
Help them know what solutions are available
 
Help them easily know what the solutions do

Show your brand’s reliability advantages



Black & White MFP Customer Survey

We contacted 350 SMB & Enterprise customers and asked them about their black and white multifunctional printers. This 8-page report is published in our publication, The Office Products Analyst.

Report Highlights
  • Best Overall: Canon
  • Most Affordable: Toshiba
  • Most Reliable: Canon
  • Best Overall Functionality: Ricoh Family
 
Price: $29.99

Buy Now


Dealer Service Manager
Black & White MFP Survey

We contacted 139 traditional copier/dealer service managers encompassing 30,000+ MFPs.  Service managers rated their primary brand on a wide variety of topics. This 8-page report is published in our publication, The Office Products Analyst.

Report Highlights
  • Best Overall: Kyocera Mita/Copystar
  • Service Support: Kyocera Mita/Copystar  
  • Most Reliable: Kyocera Mita/Copystar
  • Parts Availability: Ricoh Family

 

Price: $29.99    

Buy Now



Color MFP Customer Survey

We contacted 352 SMB & Enterprise customers and asked them about their color multifunctional printers. This 9-page report is published in our publication, The Office Products Analyst.


Report Highlights
  • Best Overall: Xerox
  • Most Affordable: Konica Minolta 
  • Most Reliable: Canon
  • Best Image Quality: Konica Minolta
 
Price: $29.99

Buy Now



Dealer A3 Service Margins Report

We contacted over 100 copier dealers and asked them about service margins for A3 hardware. This 13 page report contains hardware margins for color and black & white copiers, comparing 2008, 2009 and 2010 figures.

Brands Included 
  • Canon
  • Konica Minolta
  • Kyocera Mita
  • Ricoh Family 
  • Sharp
  • Toshiba 
 
Price: $29.99

Buy Now



Dealer A3 Hardware
Margins Report

We contacted over 100 copier dealers and asked them about hardware margins for A3 copiers. This 9 page report contains hardware margins comparing 2008, 2009 and 2010 figures.

Brands Included 
  • Canon
  • Konica Minolta
  • Kyocera Mita
  • Ricoh Family 
  • Sharp
  • Toshiba 
 
Price: $29.99

Buy Now



Dealer A3 Supplies Margins Report

We contacted over 100 copier dealers and asked them about supplies margins for A3 color and black & white copiers. This 12 page report contains supply margins comparing 2008, 2009 and 2010 figures as well as projections for 2011 and 2012 by brand.

Brands Included 
  • Canon
  • Konica Minolta
  • Kyocera Mita
  • Ricoh Family 
  • Sharp
  • Toshiba 
 
Price: $29.99

Buy Now

Copier Dealer Channel Study
Its Free! Click Here to Share your Success Stories with Tonernews.com and We'll Publish it for You!