The What’s Happenin’ Report
Industry Analysts, Inc.
December 2011

Featured Article

Ricoh Wins Top Prize for Sustainability 

 

Do You Want to Sell Workflow Apps to Your Customers?

New Links…

-5 Things HP Must Do in 2012  

 

-Creator of Xerox PARC Research Center Passes Away at 90 

   

-HP Updates LaserJet Firmware; Eliminates Hacking Threat 

 

-3D Printing: Multi-Billion $ Industry Ready to Explode   

  

-Ricoh SP5200SR MFP Review     

 

-Chief Executives Should Not Be Held Hostage by Technology 

 

-Managed Print Services: HP, Lexmark & Xerox Claim Victory 

 

-HP – Stellar Cloud or Gas Giant?   

 

Copier MFP LinkedIn Group Passes 2,000 Members

 
 
 
…
This Group Currently Has 2,149 Members
…

We’ve created a new LinkedIn group called Copiers, Printers & MFPs.  Please feel free to join.  We welcome any relevant conversations and will do our best to moderate and keep spam, recruiters and ads from watering things down. 

Previous Links…

-Canon Signs Big Dealer 

   

-Print From Mobile Devices from EFI 

 

-Canon Seeks Delisting of Océ N.V.   

  

-Ricoh Launches 52-PPM A4 MFP     

 

-IDC Says Xerox is a Leader in MPS Marketspace 

 

-Canon Gives Back to the Environment 

    

-Digital A3 Envelope Printer from Ricoh?  

Join Our Mailing List

Proud Member of

Previous Links…

-Kyocera Sues Kodak 

   

-Lawsuits Against Printer Manufacturers in 2011 

 

-Software Allows Canon imageFORMULA Document Scanners to Scan to FTP  

 

-Selling Copiers; Are You Selling the Right Solutions? 

 

-Kodak to Focus on More Printer Sales   

Opportunity for Sponsors
-This newsletter reaches over 80,000 industry people each month.  We are looking to add select sponsors that would like to reach manufacturers, independent dealers/resellers and sales people with our targeted newsletter.

Email us for details

In Memoriam…

Steve Reynolds Photos 

 

Quick Links…
 
Sincerely,


Andy Slawetsky
President
Industry Analysts, Inc

 

Thank you very much for reading our newsletter.  We hope you find it helpful and full of valuable information.  Please feel free to contact us with industry questions.
 
   
Greetings!

Thanks for reading our newsletter.  We hope you find it informative and interesting.  Please feel free to contact us directly with any comments, ideas or if you’d like to contribute to our column.

 

Sales Representative Performance & Compensation Study

This report is the result of over 300 individual interviews with copier dealer owners and principles and contains data from 2008, 2009 & 2010. 

Report look contains information from dealer brands including Canon, Konica Minolta, Kyocera Mita, Ricoh Family, Sharp and Toshiba.
 
Categories covered by brand:

1. Average number of sales reps per dealership

2. Monthly MFP unit placements per sales rep; color and monochroe

3. Monthly color unit placements by sped category

4. Monthly monochrome unit placements by sped category

5. Sales representative compensation

6. Sales representative commissions

7. Average Tenure

 

Price: $29.99

Buy Now

SCROLL DOWN FOR ADDITIONAL REPORTS

Print Industry – 52 Companies, 52 Highlights

The following was written by
Scott Cullen, Editor of The Week in Imaging

As we wind down the year I thought it would be interesting to contact 52 companies from all segments of the office technology/imaging industry and attempt to get their perspectives on what they consider their company or organization’s most significant accomplishment or highlight of 2011. I’m presenting these 52 highlights over the final three weeks of December. Here are the first two groups of highlights. I’ll present the final group next week.  

Strategy Development
"Over 2011 Strategy Development’s most significant accomplishment was helping dealers transform their business to meet the realities of the current industry environment. Our team was able to help companies adopt an effective MPS business strategy; increase their market share in the traditional equipment space with a comprehensive go-to-market strategy that reduces sales rep turnover, and increases sales rep productivity; and, optimize service operations by helping companies achieve service gross margins exceeding 55 percent. We added a substantial number of clients and had another record setting year. It has been rewarding for the team to be able to help so many in the industry-thank you!?" Tom Callinan, Managing Principal

Click here to read more…

Your one stop for MFP/printer specs, comparisons, productivity, solutions and more
Before you lock in for another year of BLI or BERTL, try our new service for free.

Special pricing for members of BTA, CDA, SDG, Global Imaging and Xerox Agents

Starting at $185 per year per rep

 

Click here for our limited trial

We will contact you with an offer for a full trial 

Selling Workflow

Selling workflow is easy with our sales app.  Do your customers need to organize, manage and distribute their information?  Do their employees need the most updated documents, pricing, files, product videos and other collateral at their fingertips?  Watch this video made by a customer of this app…

IA Dashboard Video and Free Demo Ready!

Special discounts for BTA, SDG, CDA dealers!
 
Now you can make sure your rep has everything they need when in front of a customer.

Organize your rep’s pitchbook by Vertical Market
 
Help them know what solutions are available
 
Help them easily know what the solutions do

Show your brand’s reliability advantages



Black & White MFP Customer Survey

We contacted 350 SMB & Enterprise customers and asked them about their black and white multifunctional printers. This 8-page report is published in our publication, The Office Products Analyst.

Report Highlights
  • Best Overall: Canon
  • Most Affordable: Toshiba
  • Most Reliable: Canon
  • Best Overall Functionality: Ricoh Family
 
Price: $29.99

Buy Now


Dealer Service Manager
Black & White MFP Survey

We contacted 139 traditional copier/dealer service managers encompassing 30,000+ MFPs.  Service managers rated their primary brand on a wide variety of topics. This 8-page report is published in our publication, The Office Products Analyst.

Report Highlights
  • Best Overall: Kyocera Mita/Copystar
  • Service Support: Kyocera Mita/Copystar  
  • Most Reliable: Kyocera Mita/Copystar
  • Parts Availability: Ricoh Family

 

Price: $29.99    

Buy Now



Color MFP Customer Survey

We contacted 352 SMB & Enterprise customers and asked them about their color multifunctional printers. This 9-page report is published in our publication, The Office Products Analyst.


Report Highlights
  • Best Overall: Xerox
  • Most Affordable: Konica Minolta 
  • Most Reliable: Canon
  • Best Image Quality: Konica Minolta
 
Price: $29.99

Buy Now



Dealer A3 Service Margins Report

We contacted over 100 copier dealers and asked them about service margins for A3 hardware. This 13 page report contains hardware margins for color and black & white copiers, comparing 2008, 2009 and 2010 figures.

Brands Included 
  • Canon
  • Konica Minolta
  • Kyocera Mita
  • Ricoh Family 
  • Sharp
  • Toshiba 
 
Price: $29.99

Buy Now



Dealer A3 Hardware
Margins Report

We contacted over 100 copier dealers and asked them about hardware margins for A3 copiers. This 9 page report contains hardware margins comparing 2008, 2009 and 2010 figures.

Brands Included 
  • Canon
  • Konica Minolta
  • Kyocera Mita
  • Ricoh Family 
  • Sharp
  • Toshiba 
 
Price: $29.99

Buy Now

Its Free! Click Here to Share your Success Stories with Tonernews.com and We'll Publish it for You!
The What’s Happenin’ Report
Industry Analysts, Inc.
December 2011

Featured Article

Ricoh Wins Top Prize for Sustainability 

 

Do You Want to Sell Workflow Apps to Your Customers?

New Links…

-5 Things HP Must Do in 2012  

 

-Creator of Xerox PARC Research Center Passes Away at 90 

   

-HP Updates LaserJet Firmware; Eliminates Hacking Threat 

 

-3D Printing: Multi-Billion $ Industry Ready to Explode   

  

-Ricoh SP5200SR MFP Review     

 

-Chief Executives Should Not Be Held Hostage by Technology 

 

-Managed Print Services: HP, Lexmark & Xerox Claim Victory 

 

-HP – Stellar Cloud or Gas Giant?   

 

Copier MFP LinkedIn Group Passes 2,000 Members

 
 
 
…
This Group Currently Has 2,149 Members
…

We’ve created a new LinkedIn group called Copiers, Printers & MFPs.  Please feel free to join.  We welcome any relevant conversations and will do our best to moderate and keep spam, recruiters and ads from watering things down. 

Previous Links…

-Canon Signs Big Dealer 

   

-Print From Mobile Devices from EFI 

 

-Canon Seeks Delisting of Océ N.V.   

  

-Ricoh Launches 52-PPM A4 MFP     

 

-IDC Says Xerox is a Leader in MPS Marketspace 

 

-Canon Gives Back to the Environment 

    

-Digital A3 Envelope Printer from Ricoh?  

Join Our Mailing List

Proud Member of

Previous Links…

-Kyocera Sues Kodak 

   

-Lawsuits Against Printer Manufacturers in 2011 

 

-Software Allows Canon imageFORMULA Document Scanners to Scan to FTP  

 

-Selling Copiers; Are You Selling the Right Solutions? 

 

-Kodak to Focus on More Printer Sales   

Opportunity for Sponsors
-This newsletter reaches over 80,000 industry people each month.  We are looking to add select sponsors that would like to reach manufacturers, independent dealers/resellers and sales people with our targeted newsletter.

Email us for details

In Memoriam…

Steve Reynolds Photos 

 

Quick Links…
 
Sincerely,


Andy Slawetsky
President
Industry Analysts, Inc

 

Thank you very much for reading our newsletter.  We hope you find it helpful and full of valuable information.  Please feel free to contact us with industry questions.
 
   
Greetings!

Thanks for reading our newsletter.  We hope you find it informative and interesting.  Please feel free to contact us directly with any comments, ideas or if you’d like to contribute to our column.

 

Sales Representative Performance & Compensation Study

This report is the result of over 300 individual interviews with copier dealer owners and principles and contains data from 2008, 2009 & 2010. 

Report look contains information from dealer brands including Canon, Konica Minolta, Kyocera Mita, Ricoh Family, Sharp and Toshiba.
 
Categories covered by brand:

1. Average number of sales reps per dealership

2. Monthly MFP unit placements per sales rep; color and monochroe

3. Monthly color unit placements by sped category

4. Monthly monochrome unit placements by sped category

5. Sales representative compensation

6. Sales representative commissions

7. Average Tenure

 

Price: $29.99

Buy Now

SCROLL DOWN FOR ADDITIONAL REPORTS

Print Industry – 52 Companies, 52 Highlights

The following was written by
Scott Cullen, Editor of The Week in Imaging

As we wind down the year I thought it would be interesting to contact 52 companies from all segments of the office technology/imaging industry and attempt to get their perspectives on what they consider their company or organization’s most significant accomplishment or highlight of 2011. I’m presenting these 52 highlights over the final three weeks of December. Here are the first two groups of highlights. I’ll present the final group next week.  

Strategy Development
"Over 2011 Strategy Development’s most significant accomplishment was helping dealers transform their business to meet the realities of the current industry environment. Our team was able to help companies adopt an effective MPS business strategy; increase their market share in the traditional equipment space with a comprehensive go-to-market strategy that reduces sales rep turnover, and increases sales rep productivity; and, optimize service operations by helping companies achieve service gross margins exceeding 55 percent. We added a substantial number of clients and had another record setting year. It has been rewarding for the team to be able to help so many in the industry-thank you!?" Tom Callinan, Managing Principal

Click here to read more…

Your one stop for MFP/printer specs, comparisons, productivity, solutions and more
Before you lock in for another year of BLI or BERTL, try our new service for free.

Special pricing for members of BTA, CDA, SDG, Global Imaging and Xerox Agents

Starting at $185 per year per rep

 

Click here for our limited trial

We will contact you with an offer for a full trial 

Selling Workflow

Selling workflow is easy with our sales app.  Do your customers need to organize, manage and distribute their information?  Do their employees need the most updated documents, pricing, files, product videos and other collateral at their fingertips?  Watch this video made by a customer of this app…

IA Dashboard Video and Free Demo Ready!

Special discounts for BTA, SDG, CDA dealers!
 
Now you can make sure your rep has everything they need when in front of a customer.

Organize your rep’s pitchbook by Vertical Market
 
Help them know what solutions are available
 
Help them easily know what the solutions do

Show your brand’s reliability advantages



Black & White MFP Customer Survey

We contacted 350 SMB & Enterprise customers and asked them about their black and white multifunctional printers. This 8-page report is published in our publication, The Office Products Analyst.

Report Highlights
  • Best Overall: Canon
  • Most Affordable: Toshiba
  • Most Reliable: Canon
  • Best Overall Functionality: Ricoh Family
 
Price: $29.99

Buy Now


Dealer Service Manager
Black & White MFP Survey

We contacted 139 traditional copier/dealer service managers encompassing 30,000+ MFPs.  Service managers rated their primary brand on a wide variety of topics. This 8-page report is published in our publication, The Office Products Analyst.

Report Highlights
  • Best Overall: Kyocera Mita/Copystar
  • Service Support: Kyocera Mita/Copystar  
  • Most Reliable: Kyocera Mita/Copystar
  • Parts Availability: Ricoh Family

 

Price: $29.99    

Buy Now



Color MFP Customer Survey

We contacted 352 SMB & Enterprise customers and asked them about their color multifunctional printers. This 9-page report is published in our publication, The Office Products Analyst.


Report Highlights
  • Best Overall: Xerox
  • Most Affordable: Konica Minolta 
  • Most Reliable: Canon
  • Best Image Quality: Konica Minolta
 
Price: $29.99

Buy Now



Dealer A3 Service Margins Report

We contacted over 100 copier dealers and asked them about service margins for A3 hardware. This 13 page report contains hardware margins for color and black & white copiers, comparing 2008, 2009 and 2010 figures.

Brands Included 
  • Canon
  • Konica Minolta
  • Kyocera Mita
  • Ricoh Family 
  • Sharp
  • Toshiba 
 
Price: $29.99

Buy Now



Dealer A3 Hardware
Margins Report

We contacted over 100 copier dealers and asked them about hardware margins for A3 copiers. This 9 page report contains hardware margins comparing 2008, 2009 and 2010 figures.

Brands Included 
  • Canon
  • Konica Minolta
  • Kyocera Mita
  • Ricoh Family 
  • Sharp
  • Toshiba 
 
Price: $29.99

Buy Now

Its Free! Click Here to Share your Success Stories with Tonernews.com and We'll Publish it for You!